Privacy Policy

Last updated 12/12/2024

Excel Agriculture Australia (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.excelagriculture.com.au) or interact with us online. This policy complies with the Privacy Act 1988 (Cth)and the Australian Privacy Principles (APPs).

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Information We Collect

We may collect the following types of personal and non-personal information:

  1. Personal Information: Includes your name, email address, phone number, and any other information you voluntarily provide through contact forms, subscriptions, user account creation or enquiries.
  2. Usage Data: Includes information about how you use our website, such as IP addresses, browser types, pages viewed, and timestamps.
  3. Cookies: We use cookies and similar technologies to enhance user experience and analyse website traffic.

How We Use Your Information

The information we collect may be used for the following purposes:

  • To respond to your enquiries or provide requested services.
  • To personalise your experience on our website.
  • To improve our website and services based on user feedback and analytics.
  • To send updates, newsletters, or promotional materials (only with your consent).
  • To comply with legal obligations and protect against fraudulent or malicious activity.

Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • With trusted service providers who assist us in operating our website or conducting our business.
  • To comply with legal requirements, such as a subpoena or court order.
  • To protect our rights, safety, or property, or that of others. 

Data Security

We implement a range of security measures to safeguard your personal information. Despite these efforts, no system is completely secure, and we cannot guarantee the security of your information transmitted via the internet.

Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognise repeat visitors and track site usage. You can manage or disable cookies through your browser settings, though doing so may impact website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Access to your Information

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with the relevant data protection authority.

To exercise these rights, please contact us using the details below.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Address
: 74/92 Buckland Street, Toowoomba City QLD 4350

Email: [email protected]

Phone: (07) 4636 9100